Survey

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1.a) Please rank your satisfaction in the following areas (1 = Not at all, 5 = Very much so).
Accuracy: The changes suggested for my manuscript were correct.
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1.b) Please rank your satisfaction in the following areas (1 = Not at all, 5 = Very much so).
Respect for author’s voice: Carrie left alone or enhanced phrasing that was important to me.
 1 2 3 4 5

1.c) Please rank your satisfaction in the following areas (1 = Not at all, 5 = Very much so).
Communication: Carrie was easy to contact and communicated with me clearly.
 1 2 3 4 5

1.d) Please rank your satisfaction in the following areas (1 = Not at all, 5 = Very much so).
Logistics: It was easy to send and receive my manuscripts, and I understood the process for reviewing and applying suggested changes.
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1.e) Please rank your satisfaction in the following areas (1 = Not at all, 5 = Very much so).
Value: I felt the help I received on my manuscript was worth the cost.
 1 2 3 4 5

2. How did you find out about me?

3. What could I have done differently to provide better service to you?

4. What did I do well that I should continue to do for future customers?

5. Would you recommend Carrie the Copy Editor to people you know who need editing services?

6. Do I have permission to include your responses on this survey in promotional materials (website, advertisements, and so on)?

6. Anything else you would like to add?

Thank you for taking the time to fill out this survey! I am relatively new to the copyediting industry, and thus am always on the lookout for ways to improve my services and promote them to new customers. Your feedback and recommendations are greatly appreciated.